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HDFC Standard Life Insurance

Claims

We understand that bereavement can be difficult to deal with, specially when you have to arrange for all the formalities in case of insurance claims.

At HDFC Standard Life we lend a helping hand by enabling faster settlement of claims and help the family financially at the time of distress.

For any assistance or query relating to reporting claims (Death Claims /
Critical Illness Claims) you may get in touch with us by emailing us at
claims@hdfcinsurance.com and we will get back to you with the details that
will be required to process a claim.

To help you arrange the documents we have drawn up a list of documents that you may be required to send along with the claims form. This list is for your reference only and the complete list may vary for each claim.

Documents for death claim under Personal Pension Plan / Single Premium Whole of Life / Savings Assurance Plans

	Death Claim Form
	Original Policy Document
	A copy of death certificate issued by Municipal Corporation / Government*
	Proof of identity of beneficiary viz passport or Election ID or Pan Card Or Driving License. *
	Proof of residence of beneficiary viz Electricity bills or Ration card or telephone bill or passport (bills not greater than 3 months) *

For death claims received under products apart from those mentioned above are

Documents For Non Accidental Claims

	Death claim form
	Original Policy Document
	A copy of cause of death certificate issued by the doctor / hospital *
	A copy of post mortem report if carried out (attested by Hospital Authorities)
	A copy of cremation or Burial Certificate
	A copy of all medical records including admission notes, discharge summary, daily progress sheets and other reports. *
	Doctor / Hospital Certificate (Format will be issued by Claims Team)
	Usual Family Doctor Certificate (Format will be issued by Claims Team)
	Employer's Certificate (Format will be issued by Claims Team)
	Legal Evidence of Title (in case there is no nominee)
	A copy of death certificate issued by Municipal Corporation / Government*
	Proof of identity of beneficiary viz passport or Election ID or Pan Card Or Driving License.*
	Proof of residence of beneficiary viz Electricity bills or Ration card or telephone bill or passport (bills not greater than 3 months)*

Documents For Accidental / Murder / Suicide Claims:

	Death Claim Form
	Original Policy Document
	A copy of death certificate issued by Municipal Corporation / Government*
	A copy of cause of death certificate issued by the doctor / hospital *
	A copy of cremation or Burial Certificate *
	Legal Evidence of Title (in case there is no nominee)
	A copy of FIR (First Information Report), Panchnama Inquest Report and Final Investigation Report (attested by Police Authorities)
	A copy of Post mortem report and chemical analysis / viscera report (attested by hospital authorities)
	A copy of valid driving license of the deceased Life Assured

Documents for Critical Illness Claim

	Critical Illness Form
	Copies of medical records at the time of diagnosis of Critical Illness *
	Copies of past medical records for treatment taken. *

Disclaimer: * Denotes documents to be submitted in original at the respective branch.

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You can contact us in any of these following ways

Call us at 1800-228-228

SMS "service" at 5676727

Locate our Branch

Mail us at service@hdfcinsurance.com

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Insurance is the subject matter of the solicitation. HDFC Standard Life Insurance Company Ltd. Reg. No 101 granted on 23rd Oct., 2000 by IRDA