Health Claims

• Guide To Make Claims Under HDFC Critical Care Plan

  If you suffer from a critical illness, requisite claims have to be made. Here’s what you need to do.

• Guide To Make Claims Under HDFC SurgiCare Plan

  • Cashless Hospitalisation

    This facility can be availed in any of the hospitals in TTK’s network of hospitals. (please click here to view the list of TTK’s network of hospitals)

    
    

    Note: Pre-authorisation of cashless claims will be permitted only when the policy is in full force and any due premium has been paid. In the event the claim arises during the grace period cashless facility will not be available.. If the cashless facility is not approved for whatever reasons or if the hospitalisation takes place in non networked hospitals, the hospital will not extend the cashless benefit and the policyholder will have to settle the hospital bills through his/her own funds.

  • Non Cashless Hospitalisation

    Non cashless hospitalization is allowed when the policyholder is admitted in non networked hospital or when the cashless service is denied.

    
    

    *Claim documents include verified photocopies of policy document, photo identity document, hospitalisation discharge card/summary, hospitalisation invoice along with the itemised invoice and corresponding payment receipts, surgical summary (in case the claimant has undergone a surgery) verified by the operating surgeon, all the supporting diagnostic reports and prescriptions, and the photocopy of the TPA ID card along with the duly filled and signed claim form in original. All photocopies must be duly verified by the hospital authorities.