Policy Servicing
This section is designed to give you information that you may require incase you
wish to make changes in Personal details or Policy details in your existing policy.
The changes that you can avail of are:
Change in Personal Details
Changes you can avail of are:
To make these changes
Change in Policy Benefits
The policy changes that you can avail of (as applicable to your policy)
To make any of the above listed changes, you need to
- Fill up the
Alteration Form and send it to your nearest branch
atleast 15 days prior to next premium due date
- Please note these changes can be made for ‘In-force’ or ‘Paid-up’
Policies only
- Conditions apply
In case of unit linked policies in addition to the above you can also avail of the
following:
Others
This section gives you details that you require in case:
Issue of a Duplicate Policy
Incase you have misplaced your policy document we can issue you a duplicate policy
document
You need to send us
- An application for Issue of duplicate policy. Click here to download the application form
- A copy of FIR lodged with the local police station
- Indemnity and affidavit for loss of policy documents. Click here to download the format of Indemnity and Affidavit
- The Stamp duty charges will have to be paid in advance for franking of the policy documents. For state wise Stamp Duty Charges for Affidavit and Indemnity. Click here
- Lost policy fee towards the stamp duty to be paid to the government, which is calculated at Rs. 20/- per lakh sum assured.
In case you have also opted for additional term benefit (ATB) rider then an additional charge of Rs.20/- per lakh of ATB sum assured will be added.
(Please Note: For Jammu & Kashmir the lost policy fee towards stamp duty would be Rs.200/-per lakh sum assured)
- Incase of a damaged policy document, the original document with a
letter
Free Look
Once you receive the policy documents, we advise you to go through the details and
understand the terms and conditions of your policy. Incase you want to clarify any
aspect of your policy; you can speak to your financial consultant or contact us
at any of our branches.
If you think that your policy does not suit your needs you can request for cancellation
within 15 days of receipt of policy document.
All you need to do is:
- Please return the policy document to your nearest branch along with a letter explaining
your reasons
- We will refund your premium paid*, after deducting the expenses incurred by us on
- Stamp duty paid by us to the government on your policy
- Risk cover provided during this period
- Medical examination, if any
- Adverse movement of unit prices, in case of unit linked plans
* Premium paid for Unit Linked plans would be computed as Value of units allocated
on the date of receipt of request
+ The unallocated part of the premium
+ Charges levied by cancellation of units
In case, you wish to opt for another insurance plan during the look-in period which
is more suited to your needs, all you need to do is:
- Please submit a fresh proposal form along with the original policy documents and
a letter stating the change
- We will transfer the net premium amount (after deduction of applicable charges as
stated above) towards part of the premium payable for the fresh proposal. Balance
amount, if any, will be refunded to you